Reviews

When I moved in June I bought several boxes and moving supplies here...I was assisted by Sammie and Justin...they also had some extra supplies boxes they were putting at the dumpster, so they offered these as well, including some old packing materials.I couldn't find the business card until today...This was late June of 2023...These associates went far above the normal level of assistance...What a wonderful small team you have! Could not recommend them more highly. Thank you!

Amazing service!!!! Justin and Sammie were both so helpful and really made the process easy. Would highly recommend!!!

Wonderful service! Sammi was great and super informative!

Sammi was extremely knowledgeable and very helpful with renting a uhaul, as I had never rented one before. She made the experience easy and I was in and out quick.

Thank you Sammie for your Help in getting us a U-Haul for my sons move from college.

Excellent service from Sammie and her crew! I came to them in a bind and was so impressed...the customer service was above and beyond expectations! I highly recommend!

Sammie is the best and always helpful for everything.

Rented a uhaul here. Hands down best service in San Marcos. Go see sammie.

Clean and friendly

Sammy is super helpful and friendly

Worked with Sammie, Great customer service. Take great pride in her property. I seen many improvements with cleanliness and organization. Great place to rent.

Came to rent a uhaul and the overall experience was amazing and painless! The service I received made it painless and so easy!

Sammie is such a sweetheart!

Sammie was so awesome in helping me rent a uhaul! She explained everything and was very kind! Thank you Sammie you’re the BEST!

Rented a U-Haul this weekend and it was crazy busy! but Sammie and Justin were amazing! Everything ran smooth and they were so awesome! The best in town!

D&V Movers recommended this facility to us for our storage needs and they were amazing. Justin gave us great service and took care of all of our needs. Will definitely recommend to our friends and family!

I rented a uhaul from Sammy. She was very friendly and helpful. Wonderful staff member. I will be referring my friends.

Had an awesome experience at this place. Sammie helped us get a uhaul in no time and we were able to move out of our apartment in time. Thanks Sammie for caring so much for your customers!!

Sammie made this whole process easy. The site was clean and safe

Friendly staff, Sammie was super helpful and knowledgeable. Will come back

This place is amazing. The manager Sammy went out her way to show me different size units so I could choose the right size for my belongings. She was kind, patient and thorough. I won't be needing storage for couple months from now but she assured me that whenever I was ready that she would get me into a unit of my choosing. Property was clean and secure.

Renting a uhaul from ranch road was a really simple and fast process. Sammy helped me and my partner and she was knowledgeable on the process and answered all the questions or concerns we had.

Easy rental, easy return, no issues at all!

Sammie and Justin were great to work with! Super helpful!

Great management, great people and location. Especially Justin, he is always so helpful. I found this storage through my movers and I see why they recommended it.

I wholeheartedly recommend Ranch Road Self Storage to anyone in need of a reliable and professional storage facility in San Marcos, Texas. Their immaculate premises, outstanding customer service, top-notch security, and fair pricing make them a standout choice for all storage needs. I am more than satisfied with my experience! Another aspect that sets Ranch Road Storage apart from its competitors is its convenient access hours. I appreciated the flexible access schedule, allowing me to retrieve or store my items whenever necessary, even during weekends and holidays. This level of accessibility truly sets Ranch Road Storage apart from other storage facilities in the area. Justin, Sammie and staff, get the Five stars well-deserved!

This is such a great facility. The staff is so helpful. The manager Sammie is such a great help. Such a positive attitude and you can tell the love for the business. I highly recommend this place!

Sammie is awesome!

Sammie was amazing! She went above and beyond explaining the difference in sizes and prices! Got me the best bang for my buck! THANK YOU SAMMIE!!!!!

Such great help! Got a uhal when everywhere was booked

Stopped by and the service provided by Sammie and Justin is impecable, will highly recommend to friends and family.

Needed good, secure storage ! Found it here with the help of Sammie! She was incredibly helpful and provided a very easy sign up experience:)

Great place and Sammie is the best. She is very knowledgeable and friendly.

Sammie is the best!! Go see her.

Go check out this place for your storage needs! Ask for Sammie she’s super helpful and kind!

Sammie!

Sammie was very sweet and helpful today. There was an error with the website and we had a rough morning, but she helped us figure it out right away!

Was a great unit to have especially living next door! Sammie & aleksey we’re very great & great service!!

Wow. As soon as I walked in I was truly amazed by the high energy friendly greeting from both Sammie and trainee Carey. Like literally taken aback; impressed. They had me at Hello. THEN...Sammie complemented my outfit and brightened my day. I was feeling kinda blah as my husband and I argued the night before and were giving each other the silent treatment on the way to pick up the trailer. My mood immediately lifted. They were smiley and happy and suddenly I'm smiley and happy. I also have to commend Sammie's training. Great coaching and POSITIVE feedback. She is a knowledgeable pro and one to be immulated. You need to put her on a fast track to a regional position.

Sammie is amazing!!!! 😊 Great help and organized through the process.

Sammie saved the day!!!!

Such amazing service. Sammie was incredibly helpful even outside of scope of service. We are forever in her debt. She deserves the world.

Sammie came to our rescue when we were having trouble with the self check in. She opened the store almost 2 hrs early to take care of us. She is such a star!! I am so grateful for her diligent care and generous spirit!

Sammie in the front office was AMAZING! She was super friendly and helpful and she answered all my questions. I'm really happy I came to this location!

Sherry was very lovely and got me taken care of quickly. Thank y’all at Ranch Road Storage !

Great customer service! Sammie is the best in the game. Always willing to help with anything we need! Highly recommend Ranch Road Storage.

Love this place! Sammie at Ranch Road storage is super friendly and goes above and beyond to help her customers. It’s nice to see genuine kindness!

Justin Pieper and Sammie were amazing would highly recommend this location

Sammie and just are great!!!!

Best U-Haul customer service in town. Both Justin and Sammy have been great both times we’ve used them!!!

Sammie was so helpful!

Justin and sammie

Sammie was very helpful and welcoming 🙂

Sammie was very nice and helpful in the process.

Sammie was incredible to us for our move! She came in early to fit our needs even though she’s driving in from San Antonio every day. Highly recommend her for storing or moving.

Wonderful customer service! Safe and clean storage units 🙂 I would 1,000% recommend coming here and if I ever need a storage unit again in town, this is where I'll be going 🙂

I always get the neatest people answering my call and handling my issue in a professional but friendly way!! I recommend these folks highly. Thank you.

Justin was very helpful, stepped in when another drop off location was unmanned during their open hours.

Smooth and easy transaction to pick up a U-Haul trailer for my move. Great service!

Marlon was very helpful and an absolute delight to talk to! Overall a great visit

Marlon is awesome!

Very good friendly service & lovely location. The storage units seem very secure! It’s very convenient that they also rent uhaul’s, we hadn’t taken that into consideration but decided to rent one last minute & it was very easy to do so.

Staff was great. Easy to work with, quick and out.

Accommodating and easy to work with. Marlon took the time to personally call locate drop off location and schedule drop off.

Incredible storage property and great staff!

This has been one of the greatest and easiest experiences I have ever been through. The process was fast, the staff was sweet, helpful and more than patient especially when my toddler acted like a toddler. Hahaha. I will be coming back for my next move!

The service was extremely helpful and pleasant. He handled pressure very professional.

Customer service was amazing here. We rented a Uhaul from this location, and Justin went out of his way to confirm that the truck arrived the day before. He also helped us delay our check in time, and walked us out to the truck. In many ways, the customer service here was better than the typical Uhaul location. Would definitely recommend.

Customer Service was great very polite and helpful when we arrived. The storage unit areas were priced great for me and my husbands items. Vinnie and Dylian referred us to this storage and the moving company moved us as well. Overall the experience was great, if you need storage I highly recommend them and their team!!

I heard about this storage from a moving company in San Marcos, DV Movers helped me move into here and I couldn't be happier, its well lit with lighting and very secured. If you need storage come talk to these guys I plan on being here for awhile, the last storage company I used was very rude after management was changed, thx again guys 🙂

I rented a uhaul truck here. Seamless check in and drop off after hrs. Via mobile ..

Great service and easy access!

The best place in San Marcos for storage! Great facility and Great employees! Highly recommend it!

I've had things in storage here for over 5years. This is an excellent Storage Company with good security. I have two huge spaces back to back in the Climate controlled. They keep it very clean and I have never worried about anything. They care.

I've had a unit here well over a year now and they've always provided great service when needed. Facilities always look and and secure.

Handy location. Great staff

I had a wonderful experience getting a store unit here today.

Superior customer service, very friendly staff, and their selection of packing supplies, storage unit sizes and types is amazing. Also, they plan to expand!

Super customer service! The location is great and their new gate hours (6a-9p) are a great improvement. They're also cheaper than a lot of storage places.

This place is amazing! I'm a young girl who attends Texas state and the people who run this facility are awesome. It's got all the benefits of being a big company but feels like a mom and pop store. I felt like the man couple who runs the place treated me like I was their own daughter. I will definitely be going to them for all my Uhaul needs!

The staff here is great! They are very professional and willing to work with you on things like changing units. They have some of the best rates on climate controlled units, but their vehicle parking is overpriced. Other wise, this place is awesome. Also the manager lives on site so it's safe as can be.

Great customer service! Karl and Cathy are just phenomenal!

Wonderful, helpful people, recommended to us. The facility is immaculate and well run.

I've had my stuff in there lot for a couple of years now. They have always been nice to me, and very accommodating. I have a locker with a camera located just over the door -and the lock mechanism they use is simple - but hard to defeat. I feel very good about their service and the security of my stuff.

Great guy! Straight up, honest business man. Something you don't get a lot of these days. High and dry should be a SERIOUS consideration around these parts when storing your valuables. Well worth a few extra bucks , considering the other's had been flooded out twice this year alone!